Apple Roofing Toronto (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Website”) or use our roofing services.
By using our Website or submitting your information to us, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Information you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Property address
- Project details submitted through contact or quote forms
b) Technical Information
Automatically collected information when you visit our Website, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Website
- Cookies and usage data
2. How We Use Your Information
We use the information collected to:
- Respond to inquiries and provide roofing estimates
- Schedule consultations and service appointments
- Deliver residential and commercial roofing services
- Improve our Website and customer experience
- Send important updates regarding your project
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
- Improve your browsing experience
- Analyze Website traffic and performance
- Enhance Website functionality
You can disable cookies through your browser settings, although some Website features may not function properly.
4. Sharing of Information
We may share your personal information only when necessary:
- With trusted subcontractors or service providers assisting with our roofing services
- With payment processors, when applicable
- When required by law, court order, or governmental authority
- To protect the rights, property, or safety of Apple Roofing Toronto, our customers, or others
All third parties handling your information are expected to maintain appropriate security measures.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Complete requested services
- Maintain service records and warranty information
- Meet legal, accounting, tax, or regulatory requirements
When your information is no longer required, it will be securely deleted or anonymized.
7. Your Rights Under Canadian Law (PIPEDA)
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Request access to your personal information
- Request corrections to inaccurate or incomplete information
- Withdraw consent, subject to legal or contractual obligations
- Ask questions about how your personal information is collected and used
To exercise these rights, please contact us using the information provided below.
8. Third-Party Links
Our Website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, policies, or content of those external websites.
9. Children’s Privacy
Our Website and services are intended for adults and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated Effective Date. Your continued use of our Website after changes are posted constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or how Apple Roofing Toronto handles your personal information, please contact us through the contact information provided on our Website.
- Email: [email protected]
- Phone: +1 (416) 618-5846
- Address:31 St Dennis Dr #912, Toronto, ON M3C 1G7, Canada